XNian Vault Support

Questions or problems? Email mxnzplife@gmail.com. We usually reply within two business days.

How do I turn on AutoFill?

Open XNian Vault > Settings > System AutoFill, or go to iOS Settings > General > AutoFill & Passwords and turn on Vault.

I forgot my master password.

On the lock screen, tap “Forgot Master Password?” and enter the recovery code you saved when you created your vault. You'll then set a new master password. Without the master password or the recovery code, nobody — including us — can decrypt your data.

Is my data backed up? Can I move to a new iPhone?

Your encrypted vault is part of your regular iCloud or computer backup. Restore that backup to your new device, then unlock with your master password and turn Face ID back on in Settings. Syncing between devices is planned for a future update.

How do I delete everything?

Settings > Erase Vault, or delete the app.

XNian Vault 帮助与支持

遇到问题请发邮件至 mxnzplife@gmail.com,我们通常在两个工作日内回复。

如何开启自动填充?

打开 XNian Vault > 设置 > 系统自动填充;或前往 iOS 设置 > 通用 > 自动填充与密码,打开 XNian Vault。

忘记了主密码怎么办?

在锁定页点击"忘记主密码?",输入创建保管库时保存的恢复码,然后设置新的主密码。没有主密码也没有恢复码时,任何人(包括我们)都无法解密你的数据。

数据会备份吗?换新手机怎么办?

加密后的保管库会随 iCloud 或电脑的整机备份一起保存。在新设备上恢复备份后,用主密码解锁,再到设置里重新开启 Face ID 即可。多设备同步将在后续版本提供。

如何删除全部数据?

设置 > 抹掉保管库,或直接删除 App。